14" King Hybrid Mattress with Gel Memory Foam & Pocket Springs

• Yes. The pocket springs move independently, helping reduce motion transfer when one person turns over or gets out of bed.

Yes. The mattress is compressed, rolled and conveniently delivered in a box for easier transportation and setup. Remove the mattress from the box, carefully cut away the packaging and allow it to expand on your bed frame. Do not use sharp objects close to the mattress fabric. Most expansion occurs within several hours, but allowing up to 48–72 hours helps the mattress reach its intended shape and height. Room temperature may affect expansion time.

Assembly service is not included unless specifically stated. We recommend following the included instructions or hiring a local professional if needed.

Please contact us as soon as possible and provide your order number, photos of the damaged product or packaging, and details of any missing parts. Our customer service team will review the issue and provide an appropriate solution.
Email： cosmocasa001@gmail.com